Terms of sale and license

1. Who we are

Clementour is made and licensed by:

Kevin Budzisz
ul. Zegadłowicza 17S/2, 71-371 Pilchowo, Poland
NIP (tax number) 8522689559, REGON 524016188
Email: support@clementour.com

Payments are handled by Polar (polar.sh), our reseller and Merchant of Record. When you buy, you pay Polar, which charges any VAT or sales tax and sends your receipt or invoice. Polar’s own terms apply to the payment itself. The license to use Clementour comes from us, under these terms.

2. Who can buy

Clementour is sold to businesses and to adults (18 or older). By buying, you confirm that you are one of them, and, if you buy for a business, that you may accept these terms on its behalf.

3. What you get

A license key (a “seat”) for each computer you paid for. Each key lets you install and use Clementour on one computer at a time, for as long as you like (it doesn’t expire).

• The license covers Clementour version 1, including every version 1 update. A later major version (2.0) may be a paid upgrade; version 1 keeps working.
• You may use Clementour for personal and commercial work, including tours for your clients.
• The tours you make are yours. You may publish exported tours anywhere. The viewer that Clementour puts inside each exported tour may be used and hosted as part of that tour.

The license is non-exclusive: Clementour itself remains ours.

4. Activation and online checks

A key is activated online, once per computer. After that, Clementour works offline, but checks in with our license service whenever it can: at least once every 30 days (once every 7 days during the first 30 days after a key is first activated). If it can’t check in for longer, it goes back to the demo until it can, and then carries on as before. Your tours are never affected.

To move a key to another computer, deactivate it in the app’s License window, then enter the key on the new one. If a computer is lost or broken, write to us and we’ll free its key.

5. The demo

Without a key, Clementour runs as a free demo: the full editor, with a limited number of exports per computer, counted online. Demo exports carry a watermark in their images and a “Made with Clementour” link. The demo is meant for trying Clementour; we may change its limits.

6. Updates

Clementour checks for updates and installs version 1 updates when you close it. We work to keep it running on the current versions of the systems it’s made for (today, Windows 10 and 11), but we can’t promise that every future system version or every computer will be supported.

7. What isn’t allowed

• Sharing a key, or using one key on more than one computer at the same time.
• Getting around the activation, the demo’s limits or its watermark.
• Copying, selling, renting or distributing Clementour itself, or its installer, except as allowed in section 8.
• Decompiling or reverse engineering Clementour, except where the law allows it and it can’t be excluded.
• Removing Clementour’s copyright or license notices.

8. Passing a license on

You may pass your license on to someone else (for example, when selling a business, or giving a seat you no longer need to another person), as long as you stop using it yourself: deactivate it on your computer first. Please let us know the new owner’s email, from the email you bought with, so that they can get support for the key (such as freeing it from a lost computer).

9. Suspending a key

If a purchase is refunded or charged back, or a key is used against these terms (for example, shared or used on several computers at once), we may suspend the key. Clementour then goes back to the demo. After a refund or chargeback, the computers that used the key also can’t activate another key; write to us if you think this happened by mistake.

10. Your content

Clementour works on your computer: your panoramas, tours and files stay there and are not sent to us. You are responsible for the content you put in your tours (photos, text, music, videos, logos) and for having the right to use it. Videos added to markers play from YouTube or Vimeo, under their terms.

11. Open-source parts

Clementour includes open-source software and fonts, each under its own license. You can see them in the app, under About › Open-source licenses. Nothing in these terms limits your rights under those licenses.

12. Warranty and liability

If you are a consumer, you have the rights the law gives you, including for software that doesn’t conform to the contract. Nothing in these terms limits those rights.

If you buy as a business, Clementour is provided as it is, without other warranties, and our total liability is limited to the price you paid for the license in question. This limit doesn’t apply to damage caused on purpose or by gross negligence, or where the law doesn’t allow it.

Whoever you are: please keep backups of your panoramas and tours.

13. Law and disputes

These terms are governed by Polish law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may go to the courts there. Disputes with businesses go to the court competent for our address. If something goes wrong, please write to us first: most things are sorted out by email.

14. Changes to these terms

We may update these terms, for example when Clementour gains features or the law changes. The terms in force when you bought apply to that purchase; changes don’t take away what you paid for. The date at the top shows the latest version.